Privacy Policy for Vetnova

This Privacy Policy outlines how Vetnova, a division of West Bengal Chemical Industries Ltd (WBCIL), collects, uses, and discloses your information when you use our services, and explains your privacy rights and how the law protects you.

We use your personal data to improve and provide our services. By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation
The words with an initial capital letter have meanings defined under the following conditions. The definitions provided below apply regardless of whether they appear in the singular or plural.

Definitions

• Account: A unique account created for you to access our services or parts of our services.
• Affiliate: An entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares or voting rights.
• Company (“We”, “Us”, “Our”): Refers to Vetnova, a division of West Bengal Chemical Industries Ltd, located at 145/1, Jessore Road, Block A, Lake Town, Kolkata, West Bengal 700089, India.
• Cookies: Small files placed on your device to store details of your browsing activity.
• Device: Any device that can access the service, including computers, cellphones, or tablets.
• Personal Data: Any information that can be used to identify you as an individual.
• Service: Refers to Vetnova’s website and associated services.
• Service Provider: Any natural or legal person who processes data on behalf of the Company, including third-party service providers.
• Third-Party Social Media Service: A social network or website that allows you to create an account or log in to use our services.
• Usage Data: Data collected automatically when using the service, including IP addresses, browser types, and pages visited.

Collection and Use of Your Personal Data

Types of Data Collected

• Personal Data
  While using our service, we may ask you to provide certain personally identifiable information, including but not limited to:
  • Email address
  • Full name
  • Phone number
  • Address (State, Province, ZIP/Postal code, City)
• Usage Data:
  Usage data is collected automatically when you use our service and may include:
  • IP address
  • Browser type and version
  • The pages of our service you visit
  • Time and date of your visit
  • Duration of visits
  • Unique device identifiers

If you access the service via a mobile device, we may collect additional information, such as the type of mobile device, mobile operating system, device IDs, and other diagnostic data.

Information from Third-Party Social Media Services:
You may choose to register or log in through third-party services like Google, Facebook, LinkedIn, or Twitter. In doing so, we may collect personal information associated with your third-party account, such as your name, email address, and profile details.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve our services and analyze usage patterns. The cookies used include:

• Session Cookies: These are temporary cookies that expire once you close your browser.
• Persistent Cookies: These remain on your device until they expire or are deleted.

Cookies help us remember your preferences, enhance security, and improve the overall user experience. You can manage cookies through your browser settings, including opting out or blocking them entirely. However, please note that disabling cookies may limit some website features.

Use of Your Personal Data

We may use your personal data for the following purposes:

• To provide and maintain our services, including monitoring usage and improving performance.
• To manage your account, giving you access to different functionalities of the service.
• To fulfill contracts: Developing, complying with, and executing purchase agreements for products or services.
• To communicate with you: By email, phone, or push notifications for updates, offers, or information relevant to our services.
• For marketing purposes: Sending you news, special offers, and information about other services that might interest you.
• To process requests: Responding to inquiries and customer service needs.
• For business transfers: In the event of a merger, sale, or acquisition, your data may be transferred as part of the transaction.

Sharing of Your Personal Data

We may share your personal data with:

• Service Providers: To help us monitor and analyze the use of our service, or to assist with other business operations.
• Affiliates: Our parent company and other entities under common control.
• Business Partners: To offer you certain products or services.
• Other Users: If you share personal information or interact publicly on the platform, this may be viewed by all users.
• With your consent: We may disclose your personal information for any other purpose with your approval.

Retention of Your Personal Data

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, and for legal obligations. Usage data is generally retained for a shorter period unless needed for security or improvement of our services.

Security of Your Personal Data

We prioritize the security of your personal data but cannot guarantee 100% protection due to the inherent risks of online transmission. We implement commercially acceptable security measures to protect your data but cannot ensure absolute security.

Children’s Privacy

Our services are not directed at individuals under the age of 13, and we do not knowingly collect personal information from anyone under this age. If you believe that we have collected personal data from a child under 13, please contact us to have this data deleted.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Please review this Privacy Policy periodically for updates. Changes take effect immediately once posted.

Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, update, or delete it. Please contact us if you wish to exercise these rights.